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TCOC 2015

E. oUR CUSTomERS

Products and services Fair competition
1. We are committed to supplying products and 5. We support the development and operation
services of world-class quality that meet all of competitive open markets and the
applicable standards. liberalisation of trade and investment in each
2. The products and services we offer shall country and market in which we operate.
comply with applicable laws, including 6. We shall not enter into any activity
product packaging, labelling and after-sales constituting anti-competitive behaviour such
service obligations. as abuse of market dominance, collusion,
participation in cartels or inappropriate
3. We shall market our products and services
on their own merits and not make unfair or exchange of information with competitors.
misleading statements about the products 7. We collect competitive information only in
and services of our competitors. the normal course of business and obtain
the same through legally permitted sources
Export controls and trade sanctions and means.
4. We shall comply with all relevant export
controls or trade sanctions in the course Dealings with customers
of our business. 8. Our dealings with our customers shall be
professional, fair and transparent.

9. We respect our customers’ right to privacy
in relation to their personal data. We shall
safeguard our customers’ personal data, in
accordance with applicable law.

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